Absolutely. As a clinical psychologist, professional secrecy is strictly respected. All your personal information and exchanges remain confidential and protected. No information will be shared without your explicit consent, except in cases provided by law (imminent danger to yourself or others).

The first session lasts about 45 to 60 minutes. It serves to understand your current situation, your difficulties, your goals, and your expectations. We establish a personalized support plan adapted to your needs together. It's also an opportunity to ask any questions about the therapeutic process.

Yes. Numerous clinical studies show that online therapy (by video or phone) offers comparable effectiveness to face-to-face therapy, particularly for CBT. The main thing is to have a clear therapeutic framework, a stable connection, and a private space to converse in complete confidentiality.

An individual session usually lasts between 45 and 60 minutes. For couples or family sessions, the duration can be extended to 60-90 minutes depending on the needs. The recommended frequency is one session per week at the beginning, then progressively spaced out depending on your progress.

Payment is made by bank transfer or via mobile payment solutions agreed upon before the session. The indicative rate is 250 MAD per session. Payment is requested before or right after the consultation. Payment facilities can be discussed depending on your situation.

This depends on your insurance or mutual contract. Some mutuals in Morocco and abroad partially or fully reimburse psychological consultations. We provide you with a detailed invoice that you can submit to your insurer. We recommend checking your coverage before the first session.

In case of a psychiatric emergency or suicidal thoughts, immediately contact local emergency services or go to the nearest psychiatric emergency department. This online therapy service is not an emergency service and cannot manage immediate crisis situations.